FAQs

How can I shop at Her Modern Shop? 

We are open 24/7 online for your shopping convenience. You can find us at local markets within British Columbia, Canada. Check out our Pop Up tab for more information on where to find us in person. 

What shipping options do you offer?

We use Canada Post Expedited shipping for all our orders. You will receive a tracking number within 48 hours of your purchase. We ship Canada-wide for a flat rate of $10. We also ship to the United States for a flat rate of $18. Custom fees may apply to international customers and will be at the expense of the purchaser. 

Can I pickup my order? 

Yes! We offer contactless pickups from Mission, BC. Skip the shipping cost and choose pickup when you checkout. You will receive a notification when your item is ready. We will personally reach out and see what time works for you to pick up. 

Do you accept returns? 

We want you to be 100% satisfied with your items. We will accept full returns of unworn clothing within 14 days of purchase. If you are not happy with your order please reach out to us through instagram or the Contact Us tab. The purchaser will be responsible for shipping the item back to us and a refund will be issued. We encourage you to include a tracking number with your shipment back as we cannot claim responsibility for any lost packages.